Wimbledon Utilizes AI to Protect Athletes from Online Abuse and Enhance Fan Experience

Wimbledon has embraced artificial intelligence (AI) technologies, developed in partnership with IBM, to enhance the experience of fans and players alike during the prestigious tennis tournament. These technologies include data analytics for real-time player performance assessment and a focus on increasing fan engagement. Additionally, AI systems are being utilized to protect athletes from online threats, including death threats and other forms of abuse, by scanning social media platforms for harmful content directed at players. This initiative aims to safeguard the wellbeing of competitors, allowing them to focus on their performance without the distraction of online negativity.

• Wimbledon has teamed up with IBM to integrate AI and data analytics to improve fan and player experiences.
• The AI technologies include real-time assessment of player performance and personalized fan engagement through data analytics.
• AI systems are used to protect players from online abuse by scanning social media for threatening and harmful content.
• Technologies such as IBM’s Watson and generative AI are deployed to create engaging content for fans and provide insights into matches.
• The AI-driven threat detection system flags abusive social media posts targeting athletes, which are then reviewed by experts for further action.
• Wimbledon’s digital strategy aims to bring the tournament to fans worldwide, personalizing the experience through AI to cater to diverse audiences.
• Future strategies include exploring the metaverse to engage younger audiences and ensure the longevity of the Wimbledon brand.
• Initiatives to tackle online abuse are part of a broader effort among tennis governing bodies to protect players’ mental wellbeing.

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